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AppointmentDiary V9 ALF
(auto-lead-filtering)
Appointment Scheduling Software System
An innovative technology system called
AppointmentDiary V9 ALF (auto-lead-filtering) has been developed by
appointment scheduling specialists GObookings Systems. GObookings client
range include government departments, universities, corporate and
business clients within the USA, UK, Australia and NZ.
The unique AppointmentDiary V9 ALF system has been recently successfully
deployed across a number of product and service industries with
outstanding results. These
businesses needed a way to further streamline their online customer
services by quickly coupling customers with a consultant conversant in
the particular product range or service of interest.
AppointmentDiary V9 ALF can be accessed
in the following ways:
- From links on your company web site
taking the customer to the appropriate sales or service consultant
- From a Directory web site
- From an internal or external call
center allowing for telephones calls to be converted into telephone
appointments with the 'right' person.
 The ALF solution allows the customer to firstly select a product range.
Once the customer has selected the product range and day; available
times are then displayed reflecting the availability of the designated consultant(s)
for that product.
Customer appointments are then made in an easy seamless and
user-friendly way. The customer is able to book the ‘right consultant’
to telephone them at a time and day which suits them, with an instant
email confirmation.
Simultaneously the auto-lead-filtering process initiates an instant SMS
text message and email to that particular consultant. The Sales Manager
also receives an email confirmation for each appointment made and has
the capability to view and report on the activity of the various
consultants across any number of locations.
Feedback – “AppointmentDiary V9 ALF has increased our sales
dramatically whilst delivering improved service to existing and new
customers. With our large range of products it allows better access for
customers to the appropriate qualified sales consultant.”
The AppointmentDiary ALF system is secured by 128 bit SSL encryption
throughout and has many powerful and unique features including a forward
time feature to control the flow of appointments and customizable
interfaces for each consultant and support staff. Should it be needed a
built-in option also exists for an intelligent auto-rostering system
across sales personnel for the same product. In addition the same
solution will work in conjunction with a call centre to better manage
sales leads from multiple sources. The AppointmentDiary V9 ALF system is
available in Hosted Enterprise and Server Enterprise versions.
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Hosted Enterprise Appointment Scheduling has never been easier!
 Suitable for use by:
- General business
- Government
- Corporations
- Universities
- Call Centers
- Web Sites
- Online Directories
A Hosted Enterprise and Server Enterprise version is available
for corporations and government
The system is easy to use with intuitive interfaces. During the
appointment booking process comments and a document or image can be
attached for the recipient business to consider. The business can then
telephone the client back at the client nominated time to discuss their
requirements. Offers multiple
permission levels for staff members or call center staff access along
with optional client own secured online access interface. Also suitable
for Serviced and Virtual Offices.
Customization and Integration Options
If required GObookings AppointmentDiary V9 ALF will integrate with your native
ODBC standard operating environment (SOE) by way of Web
services XML SOAP
scripts. There is a also a Web services option to allow you
to design your own user
interface powered in the background by the proven GObookings V9 engine
allowing full
integration with your existing web site and systems.
For Further
Information
Toll Free
877-441-8324 -
Please call
during business hours to speak with one of our friendly Senior Solutions
Consultants or Executives. Alternatively you may prefer to use our
Email Inquiry Form. Thank you.
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